1. Return Period

Customers may request a return within 30 days from the date of receiving their order.

Requests submitted after this period may not be eligible for a return or refund.

2. Return Conditions

To be eligible for a return, the product must meet the following conditions:

• The product must be unused and unopened.
• The original packaging and safety seal must remain intact.
• The product must be in the same condition as received.
• Proof of purchase must be provided.

3. Supplements & Health Products

Due to health and safety reasons, opened supplement products cannot be returned or exchanged.

Returns are only accepted for unopened products unless the item is defective, damaged, or received incorrectly.

4. Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact our customer support team as soon as possible.

We will review the issue and provide a suitable solution, including replacement or refund when applicable.

5. Order Cancellation

Orders can be cancelled before delivery.

Once an order has been delivered or completed, cancellation requests cannot be accepted.

6. Refund Process

Once a returned item has been received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed through the original payment method used during purchase. Processing times may vary depending on the payment provider.

7. Delivery Fees

Delivery fees are non-refundable unless the issue is caused by an error from Hasan Nutrition, such as receiving a damaged or incorrect item.

8. Contact Us

For any return or refund requests, please contact Hasan Nutrition customer support through the contact information available on our website.