Who We Are
Hasan Nutrition is an online sports supplement retailer based in Bahrain. Our website is: https://hasannutrition.com
What Data We Collect and Why
Account Registration When you create an account, we collect your name, email address, phone number, and password. This lets us manage your orders, process refunds, and contact you about your purchases.
Orders and Delivery For each order, we collect your delivery address, phone number, and order history. We keep this information so we can deliver your order same-day (if placed during work hours) and for customer service. We retain this data indefinitely to help with re-orders and customer support.
Payment Information We do not store your credit card or payment details. All payments are processed securely through Tap Payment Gateway. Your payment data is handled according to Tap’s privacy policy (https://www.tap.company/en/privacy). We only store your payment transaction ID for order records.
Email for Offers When you sign up for offers and promotions, we collect your email address. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
Website Usage We may collect basic usage data like your IP address and browser type to understand site performance and prevent fraud.
Third-Party Services
Tap Payment Gateway — Processes all online payments. See their privacy policy: https://www.tap.company/en/privacy
Email Service — We may use an email service provider to send order confirmations and promotional offers.
Analytics — We may use analytics tools to understand how visitors use our site.
How Long We Keep Your Data
- Account information: Retained indefinitely (so you can reorder without re-entering details)
- Order history: Retained indefinitely (for customer service and refund tracking)
- Email marketing: Retained until you unsubscribe
- Payment transaction records: Retained according to business and tax requirements
Your Rights
You can:
- Access your account and update your information at any time
- Request a copy of all personal data we hold about you
- Request deletion of your account (though we’ll keep order records as required for business purposes)
- Unsubscribe from promotional emails anytime
To exercise these rights, contact us directly.
Security
We take reasonable steps to protect your data through secure connections (HTTPS). However, no online transmission is 100% secure. You’re responsible for keeping your account password confidential.
Changes to This Policy
We may update this privacy policy as our business changes. Any changes will be posted on this page.
Contact Us
If you have questions about how we handle your data, contact us at [info@hasannutrition.com].